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Audio Surveillance Equipment Laws

Video Audio Surrveillance

Audio surveillance equipment such as surveillance microphones are useful tools to add to your CCTV camera systems, however federal, state, and local laws must be considered before implementing such systems. Microphones allow operators of surveillance systems to not only see what is going on at their home or business, but also allow you to hear what is going on. Having audio surveillance is a big step into making your business safe, productive, and secure. You will be able to hear what is being said and you can ensure that employees are safe.

photo_video_solutionsUsing audio surveillance microphones should be planned carefully and it is very important that you ensure you understand the laws of your state, city and county before installing audio devices. Here are just a few reasons why:

  • If you record a private conversation, you are in danger of being accused of not only eavesdropping on the conversation, but wiretapping as well. This is allowed in some states but only if one of the parties is consenting (think of police wires). In many states though, you can be legally charged with eavesdropping, and that is not something you want when all you did was put a microphone on a camera.
  • You need to be careful of where you do both your audio and video recording because there are some locations that are completely off-limits. These are areas like bathrooms, bedrooms, dressing rooms and more. It can be hard to know where exactly you can and cannot set up audio surveillance and video surveillance. However, if there is a place where people would not want to be filmed, with the bathroom as the best example, then you cannot record them through audio or video surveillance.
  • Some states will allow covert video surveillance but not audio surveillance, so if you have a camera with a built-in microphone, you need to make sure you either have it turned off, or you buy one without it. There are several legal ramifications to this and you are best to simply avoid the audio surveillance in general if your state does not allow it.

This is not to scare you away from using audio surveillance, because as we have stated it is a very good tool in the fight to keep people safe, and keep your business or home secure. There are many ways that you can ensure you are able to avoid the legal ramifications of audio taping your employees. You may inform them to the fact that they are both video recorded and recorded through audio surveillance when they are hired, through a contract they sign.

Most states will not allow any sort of ‘covert’ audio in public workplaces, public areas or public stores, however there are ways to get around this and that is through signage. When you have a sign up that states not only that the area is under video surveillance but also that audio surveillance is being used, then you are alerting people that they are being recorded through audio and if they choose to stay where they are being recorded, then they are agreeing to the fact their voice is being recorded. Many employers are now including audio recording information in employee handbooks, which are all signed and dated, while retail stores will post signs to show customers they are being audio recorded.

CCTV Camera Pros highly recommends that you research the local and state laws related to audio surveillance before implementing such systems. You should also consult your attorney to make sure that what you are doing is in compliance before implementing any audio surveillance equipment.

SWFL Audio Video Special

Innerlink Security & Sound, LLC is dedicated to providing only the best quality service and products for new and existing residential and commercial Security, Video, Audio and Smart Home Systems. We have over 15 years experience with excellent customer service satisfaction in this industry proudly serving the Southwest Florida area.

Give us a call today for your free home or business evaluation today – 239-772-8835

Innerlink Security and Sound Fort Myers

Crystal Carley
Ph (239) 772-8835
Fax (239) 772-8834
crystal@innerlinkss.com 
www.innerlinkss.com

Alarm System Basics

Home Alarm Systems SWFL

Alarm System Basics

In today’s world, it’s absolutely vital to take positive steps to ensure the safety of your family, business and property. An alarm system monitored by Innerlink Security & Sound can provide you with the protection and peace of mind you deserve.

Cape Coral Home Alarm SystemCustomizing your system is a critical step to securing your home or business. Studies show that end-users will use a well-designed, customized system more frequently – in large part because the resulting system works the way it should to meet the needs of the individual.

When it comes to home security, one size does not fit all. At Innerlink, all of our security systems are customizable, adaptable and designed to grow with you and your family.

Now is the time to secure your home and business. The right way. Install a professionally designed, monitored home security system that meets your specific needs.

How an Alarm System Works

A residential alarm system has four parts – window/door sensors, a motion detector, the alarm unit, and a control panel with display and keypad. Our representative will work with you to select a secure place to install the alarm unit, as well as a convenient location near an entryway for the control panel.

Whether your alarm self-activates or you initiate the call for help, your alarm system will seize your phone line and dial central station. Following strict procedures, our professional dispatchers act quickly to contact you and verify your alarm signal and situation. Within seconds after your signal, the appropriate police, fire, medical, or other authorities are on their way to your home.

Home Security Fort MyersResponse Speed

In a true emergency, response time is critical. Our professional operators are trained to act quickly with precision and confidence whenever our Monitoring Center receives an alarm signal.

Information Accuracy

To ensure an accurate response, our advanced monitoring equipment interprets and records each signal received, while our operators rapidly access account information to relay vital facts to the authorities.

System Reliability

Central Stations monitoring quality and performance meets or exceeds Underwriters Laboratories’ strict requirements for UL® listing. We maintain the latest monitoring technology with triple-redundant systems.

Expert Service

Innerlink Security & Sound employs trained professionals to deliver fast, reliable response service – 24 hours a day, 365 days per year. Regular, on-going training ensures our staff is ready for any emergency.

We know you work hard to create a home and a comfortable life. Losing any possession to a burglary or fire violates your way of life. That’s why you need a home security monitoring system capable of providing a fast, efficient emergency response—every time—to protect your way of life and your belongings.

How does a home security monitoring system work?

When your Innerlink alarm is activated and then triggered by an event like a burglary or fire, Central Station immediately goes into action:

  • Your home security monitoring system instantly sends a signal to the Central Monitoring Station, prompting our highly trained agents to react by contacting you via two-way voice or by phone.
  • The Monitoring Station Operator will ask you to provide your password. In case you accidentally set off your system, we will clear the alarm from any emergency dispatch.
  • If Central Monitoring Station is unable to contact you; if the monitoring station receives the wrong password; if your specified contact telephone line is busy; or if we have reason to suspect trouble at your home, we will dispatch the proper authorities to directly assess the situation.

What is Two-Way Interactive Voice Verification?

  • Monitronics, our Central Monitoring Station, is the industry leader in two-way, interactive audio voice verification. That’s a fancy way of saying that, when your security system’s alarm is activated, it allows for live, hands-free communication with one of our monitoring center operators from anywhere in your home. (Two-way voice verification is an essential component of modern alarm system technology, but many of our competitors don’t offer it.)
  • Through a hands-free, two-way speaker system, you can talk with the Central Monitoring Station to alert us of your emergency or situation. Because you’re the only one who can activate the system, your privacy is maintained – and you’re in charge, because Two-Way Interactive Audio Verification can’t happen unless you choose to initiate the system or the alarm is triggered.

When an active carbon monoxide detector, smoke / fire alarm, or burglar alarm is triggered, or when you choose to activate the interactive audio system, you are quickly connected to the Central Monitoring Center who can react to your call and stay with you through the whole event.

Alarm Monitoring Systems Cape Coral FL

Innerlink Security & Sound, LLC is dedicated to providing only the best quality service and products for new and existing residential and commercial Security, Video, Audio and Smart Home Systems. We have over 15 years experience with excellent customer service satisfaction in this industry proudly serving the Southwest Florida area.

Give us a call today for your free home or business evaluation today – 239-772-8835

Innerlink Security and Sound Fort Myers

Crystal Carley
Ph (239) 772-8835
Fax (239) 772-8834
crystal@innerlinkss.com 
www.innerlinkss.com

Buyer Beware!

Sales

Beware the Door-to-Door Alarm Salesperson

It’s that time of year again — time when unscrupulous salespeople fan out around your neighborhood selling security systems door-to-door. Also known as “door knockers,” these guys use aggressive sales pitches, and fraudulent claims to try and get you to buy expensive, or even substandard home alarm security systems and equipment. They’ll even use deceptive tactics to try and steal you away from your existing alarm company.

TipsThese door knockers are pros but if you know what to watch out for, you can protect yourself. Here are five tips to keep you from becoming a victim:

1. Don’t invite a door knocker into your home. Not even if he has identification and a license. The fact is sometime these temporary door-to-door salespeople want to get inside to case your house for a potential burglary.

2. Beware the limited-time offer pitch. Some door knockers will offer you a super deal — one that seems too good to pass up. For example, he might tell you the hardware — the actual equipment — is free. But then he’ll tell you the deal is only being offered for a limited time to get you to sign the contract. Sure, the equipment is free but not worth it if you have to sign a very expensive, multi-year system monitoring contract.

3. Don’t fall for his scare tactics. To get you to sign on the dotted line, the door-to-door salesperson will tell you about the wave of burglaries in your neighborhood or your town. Just politely tell the salesperson, you’re not interested. If he continues to be aggressive, shut the door in his face, then call the police.

4. Remember, he’s not really from your security company. Often a door-to-door alarm salesperson will claim — or imply — that he’s from your existing security company and he’s there to upgrade or replace your system. Don’t believe a word of it. His goal is to get inside your home to install one of his company’s alarm systems. Then he’ll coerce you into signing a contract for costly monitoring services. The fact is, your security company would never send someone out to your home unannounced.

Don’t believe him if he says your alarm company has gone out of business and his company has taken over your account. Your company would have notified you by mail or telephone if that was the case.

5. Only do business with credible security companies. Before you decide to purchase a home security or alarm system — not from someone who knocks on your door — do your homework. Get references from family and friends then check out the alarm company with your Alarm Association of Florida and licensing officials.

6. Watch out for unlicensed contractors offering security. It is illegal in the state of Florida to install Life Safety equipment without a license. Make sure anyone working in your home has all of the proper credentials. Click here for more information from the Alarm Association of Florida.

SWFL Alarm Monitoring

Innerlink Security & Sound, LLC is dedicated to providing only the best quality service and products for new and existing residential and commercial Security, Video, Audio and Smart Home Systems. We have over 15 years experience with excellent customer service satisfaction in this industry proudly serving the Southwest Florida area.

Give us a call today for your free home or business evaluation today – 239-772-8835

Innerlink Security and Sound Fort Myers

Crystal Carley
Ph (239) 772-8835
Fax (239) 772-8834
crystal@innerlinkss.com 
www.innerlinkss.com